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PRIVACY POLICY
I. INTRODUCTION
This privacy policy for AlphaSolar (“AlphaSolar,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and/or process your information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) when you use our services such as:
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Visit our website at www.alphasolarinc.com or any website of ours that links to the privacy notice
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Engaging in other website activities such as filing and submitting the forms.
II. PERSONAL DATA WE COLLECT
We may collect and process the following types of personal data
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Contact Information: Name, email address, phone number, address
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Account Information: Details related to your account
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Transaction Data: Details about the products or services you avail
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Technical Data: IP Address, browser type, operating system, and usage data related to your interactions with our website or services.
III. HOW WE USE CUSTOMERS' PERSONAL DATA
We use your personal data for the following purposes:
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To provide services and fulfill your requests for our products, packages, and services.
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To communicate and send you updates in regards to your requests.
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To improve our services through your feedback
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To comply with legal obligations and protect our rights.
IV. DATA SHARING AND DISCLOSURE
We do not sell or rent your personal data to third parties. However, we may share your personal data with:
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Service Providers: Third parties who assist us in providing services, such as payment processors, customer support, and marketing agencies. These providers are bound by confidentiality agreements and are only allowed to use your data for the purposes we specify.
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Legal Authorities: When required by law or to protect our legal rights and obligations.
V. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. This includes secure servers, encryption, and access controls.
VI. CUSTOMERS' DATA PROTECTION RIGHTS
Under the Data Privacy Act of 2012, you have the following rights regarding your personal data:
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Right to Access: You may request access to your personal data and obtain a copy of the data we hold about you.
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Right to Rectification: You may request correction of any inaccurate or incomplete personal data.
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Right to Erasure: You may request the deletion of your personal data under certain conditions.
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Right to Restrict Processing: You may request to restrict the processing of your personal data.
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Right to Object: You may object to the processing of your personal data for direct marketing purposes.
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Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.
VI. CUSTOMERS' DATA PROTECTION RIGHTS
Under the Data Privacy Act of 2012, you have the following rights regarding your personal data:
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Right to Access: You may request access to your personal data and obtain a copy of the data we hold about you.
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Right to Rectification: You may request correction of any inaccurate or incomplete personal data.
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Right to Erasure: You may request the deletion of your personal data under certain conditions.
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Right to Restrict Processing: You may request to restrict the processing of your personal data.
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Right to Object: You may object to the processing of your personal data for direct marketing purposes.
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Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.
VII. DATA RETENTION
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. We will securely delete or anonymize your personal data when it is no longer needed.
VIII. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of significant changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
IX. CONTACT US
If you have any questions or concerns about this Privacy Policy or our data processing practices, kindly contact us at:
AlphaSolar, Inc
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Address:
Greenfields Square, MacArthur Highway, Sindalan, City of San Fernando 2000, Pampanga, Philippines
Email:
​​info@alphasolarinc.com
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Phone Numbers:
+63 969 036 5668
​​(045) 457 5697
(045) 901 6253
(045) 901 6211